Refund policy

At MelMaira, your satisfaction is our priority. If you are not fully satisfied with your purchase, you may request a return or refund under the conditions below.

Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition

• The product must be in its original packaging

• Proof of purchase is required

Return shipping costs are the responsibility of the customer unless the item arrives damaged or defective.

Refunds

Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund.

If approved:

• Your refund will be processed to your original payment method

• Processing time may take 5–10 business days

Non-Returnable Items

• Items that show signs of use

• Items damaged due to misuse

• Personalized or custom products (if applicable)

To request a return or refund, please contact us at:
📧 [support@melmaira.com]